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Expertise

Anyone can publish a service list. The useful half is knowing when not to reach for something, so every page below carries the case against itself alongside the case for it.

See the work

Practice areas

These are the six conversations that make up most of the work. They overlap on purpose: a replatforming decision is an architecture question before it is a Magento question, and an AI project is usually a process question before it is a model question.

  • eCommerce Consulting

    Platform selectionTechnical due diligenceIntegration design

    Most of the expensive mistakes in commerce are made in the first three weeks, before anyone writes code. Platform chosen before the sales process is understood, integrations scoped as an afterthought, a migration sequenced so the riskiest work lands in peak season.

    eCommerce Consulting in full

    Wrong choice when

    If the decision is already made and funded, and the constraint is delivery capacity rather than direction, consulting is an expensive way to buy hands. Hire the build instead.

  • Magento 2 & Adobe Commerce

    Magento 2Adobe CommerceCustom modules

    Nine years on Magento, most of it on the awkward end: multi-store catalogues, five-level approval chains, and the ERP and PIM boundaries no theme setting will ever express.

    Magento 2 & Adobe Commerce in full

    Wrong choice when

    A single-store brand with two hundred SKUs and no custom workflow pays for Magento twice: once to build it, and again every month to keep it running. That business is better served on Shopify, and I will say so.

  • Shopify & Shopify Plus

    ShopifyShopify PlusLiquid

    Shopify is the right answer more often than platform debates admit. The interesting question is not whether it can do something, it is whether the thing you are about to build against it is worth the fight.

    Shopify & Shopify Plus in full

    Wrong choice when

    The moment the business needs quote-driven pricing and multi-level approvals, you stop building on the platform and start fighting it. That is the point to look at Magento, and the fight tends to start earlier than anyone plans for.

  • Headless Commerce

    Next.jsReactGraphQL

    Headless is sold as a performance upgrade. It is really an organisational one: it decouples the storefront from the commerce release cycle so the front end stops waiting on back-end deployments. If that is not your bottleneck, it will not pay.

    Headless Commerce in full

    Wrong choice when

    If the front end has no independent roadmap, headless buys an extra deployment surface, an extra failure mode and nothing else. Most stores that ask for it want a faster theme, which is a much cheaper project.

  • AI Commerce

    OpenAI APIsRetrieval & semantic searchCatalogue enrichment

    Most companies asking about AI have a process problem, not an AI problem. Automating a process nobody has fixed gets you the same bad outcome, faster and at higher cost. That sentence is most of the consulting.

    AI Commerce in full

    Wrong choice when

    Automating a process nobody has fixed. You get the same bad outcome, faster and at higher cost. Fix the process, then decide whether the remaining work is worth automating, and quite often it is not.

  • Digital Transformation

    Legacy migrationProcess redesignAPI-first architecture

    The phrase usually arrives attached to a two-year programme and a slide deck. The version worth paying for is narrower: replace the parts of the stack that are actively costing money, in an order that lets the business keep trading, and stop.

    Digital Transformation in full

    Wrong choice when

    If the current system works and the constraint is commercial rather than technical, a transformation programme is an expensive way to avoid a marketing decision. Modernise the part that is costing money and leave the rest alone.

That is usually the right starting position. Most engagements begin as one of these and turn out to be another, which is what the first conversation is for.

About Yuvraj Raulji