Case study | B2B procurement · Platform
B2B buying is not a cart. It is a request, a quote, an approval chain and a budget holder, and a consumer checkout models none of that.
Procurement and approvals platform
The challenge
B2B buying is not a cart. It is a request, a quote, an approval chain and a budget holder, and a consumer checkout models none of that.
The approach
A custom procurement platform built around the approval structure rather than around the catalogue: purchase requests, quotes and multi-level sign-off with role-based permissions, wired into the systems that already held the order data.
Technology
B2B workflowsApprovalsRole-based permissionsIntegrations
Outcome
90% of order and quote processing automated; 40% reduction in approval cycle time
This is the one engagement of the six with a published measured result, which is why it is the only one showing a number.
More work
Fashion retail · D2C
Headless fashion storefront
Horticulture · D2C
Online plant store
Health & fitness · Retail
Sports nutrition store
Next step
Describe what is in front of you and what it is costing. Thirty minutes is usually enough to name the decision underneath it, and that conversation occasionally ends with me saying you do not need the project.
If the problem is on a store that is already live, an eCommerce technical audit is the defined version of that: the same review, delivered in writing.